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Support Information

PC and Network Support - It's how we get things running

Unreal Web Design Now Offers A Remote PC Assistance Program Which Allows Our Tech's To Visually Connect To Your PC And Control Your Mouse And Keyboard. This Service Is Offered To Customers That Have Baffling Questions About Their PC, And Would Like A Second Opinion To Resolve The Issue.

If Your PC Is Running Slow, Annoying Pop-Ups, Or System Errors, Our Tech Can Login To Your PC With Your Permission And Diagnose The Problem And Come Up With A Solution. Unreal Web Design Uses Programs That Are Available For Free, This Way We Can Solve Your PC Problems For A Lower Price. Some Of These Programs Are For Advanced Users, So Our Tech's Are Fully Aware On How To Use The Programs.

Our Rates Vary According To The Problem, However We Can Guarantee That You Will Pay Less Then Half Or The Price That Larger Companies, Or Mom And Pop Stores Will Charge.

All That Is Needed Is A Reliable Internet Connection And We Can Solve Your Problems. If You Are In A Situation Where Your Internet Is A Problem We Can Provide Local House Calls Within The Detroit Metro Area.

Support Prices

Support Prices - Cheaper than the average

unreal web design has competitive PC support prices over other "Large" or "Mom and Pop" computer stores. The greatest thing about how we operate our PC support is that most all work can be done without you needing to pack up your PC and bring it in. This helps us be efficient and prompt.

Prices are subject to change and increase depending on the severity of your PC problems. All prices will be hand written to guarantee that you will be fully aware of the cost before hand.

$75.00 - Virus And Spyware Removal.

$35.00 - System Errors.

$25.00 - General Diagnostics.

$125.00 - One Year Of Remote, Offsite Back Up Service.

Please Contact Us, And Describe Your Problem For A More Appropriate Pricing.
For More Information Please Contact Support@Urwebdesign.Com Or Call Us At (313)408-7811

Support Programs

support Programs - giving you the free tools to get the job done

Unreal Web Design Believes That Viruses, And Spy Ware Tools Should Always Be Available To The General Public. We Support Many Virus Solutions, However We Offer Advise For People Who Think That They Can Remove Viruses Them Self. Below You Will Find A List Of Programs That We Support And Commonly Use Ourselves.

AVG 8.0 Free	47MB	A Free Anti-Virus With Great Results
CCleaner	3MB	A Great Program For Deleting Temp Files In One Click
KillBox	47KB	A Great Program For Deleting Files That Refuse To Go Away
SuperANTISpyware	6.5MB	A Great Program For Spy Ware
MalewareBytes	2.5MB	Free Virus And Spy Ware Removal
Win32Diag	47KB	Free Diag Tool
ComboFix	3.16MB	Free Program To Rid Computer From Common Viruses
FixEXE	1KB	Fixes EXE Execution - Reg Entry
FixM	1KB	Fixes Task Manager - Reg Entry
Ultra VNC	2MB	Remote Access Server

SECURE-NET-GATEWAY VPN Tunnel	3MB	A Secure Connection To The SECURE-NET Infrastructure.
Approval Must Be Granted Before Access Is Given. Please Use Our Contact Form To Request Approval. Unreal Web Design Customers Only At This Time. Sorry For The Inconvenience.

Unreal Web Design Would Like To Warn All Users Of These Programs. By Using These Programs Improperly You Run The Risk Of Causing More Damage To Your System. Extreme Caution Should Be Used. Please Backup Any Important Files. If You Feel Like You Are In Over Your Head Please Contact Us. We Have Very Low Prices On Virus/Spy Ware Removal.

unreal web design cannot be held responsible for the use of the programs. in any situation there is always the possiblility of data loss. We HIGHLY recommend that you back up all of your files prior to using any of these programs. Failure to do so could result in data loss should the OS become corrupt.